Welcome to HEMPIRE Collective.

These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or purchasing from our site, you agree to accept and comply with these Terms. If you do not
agree, please do not continue to use this website.

About Us

This website is operated by HEMPIRE Collective Pty Ltd, an Australian-owned brand committed to sustainable,
ethical, and eco-luxury apparel.
HEMPIRE® is a registered trademark owned exclusively by Hempire Collective Pty Ltd. Any unauthorised use of this
name, logo, or related intellectual property is strictly prohibited.

Use of Website

By using this website, you warrant that you are over 18 years of age (or have parental consent) and that the
information you provide is accurate and current.

You must not misuse this website, attempt to hack or harm it, or use it for unlawful activity. We reserve the right to
refuse service, remove accounts, or cancel orders at our discretion.

Intellectual Property Rights

Unless otherwise stated, HEMPIRE Collective Pty Ltd and/or its licensors own all intellectual property rights for
material on this site, including imagery, text, logos, designs, and packaging concepts.

The word HEMPIRE®, the HEMPIRE Collective logo, slogans, and all original icons, packaging, and visual materials
are protected under Australian trademark and copyright law. You may not reproduce, copy, sell, distribute, or
commercially exploit any material without written permission from Hempire Collective Pty Ltd.

Product Information

Our garments are crafted from natural hemp and organic cotton blends. Slight variations in colour, weave, or stitching are part of the natural character of our textiles and not considered faults.

Please follow the care instructions provided on each garment:
Cold wash only • Line dry • Avoid tumble drying or harsh detergents.

All fabrics are chosen for their sustainability, softness, and longevity, and may soften further with wear and washing.

Orders and Payments

All prices are displayed in Australian Dollars (AUD) and include GST unless otherwise stated.

We accept major credit cards, PayPal, and other secure payment methods. Payment must be received before an order is confirmed.

We reserve the right to cancel an order for any reason, including suspected fraud or stock unavailability. If this occurs, you will be notified and refunded promptly.

Shipping and Delivery

We offer domestic and international delivery through trusted courier partners.
Estimated delivery times are displayed at checkout but may vary due to postal or customs delays.

Once your order is dispatched, tracking information will be sent via email.

All products are packaged in reusable packaging designed to minimise waste and encourage circular use. We invite you to reuse, repurpose, or regift our packaging to extend its life and reduce environmental impact.

Returns, Exchanges & Refunds

Your satisfaction matters to us, and your rights are protected under the Australian Consumer Law (ACL).

If your item is faulty, damaged, or not as described, we will repair, replace, or refund it in line with ACL obligations. For hygiene reasons, we cannot accept returns or exchanges on underwear unless the item
is faulty or incorrect.

To lodge a return, please contact info@hempirecollective.com.au within 14 days of receiving your order, including your order number and a brief description of the issue.

Return postage costs are generally the responsibility of the customer unless the product is faulty.

Sizing and Fit Disclaimer

All sizing is
Please refer to our size guide before purchasing. Our hemp-blend fabrics naturally soften and relax slightly with wear, so garments may feel snug at first.
If you prefer a looser fit, we recommend sizing up.

Sustainability Commitment

At HEMPIRE Collective, sustainability is woven into everything we do — from fabric selection, manufacturing, hemp cultivation and GOTS-certified dyes to reusable packaging and ethical production partners.

We strive to minimise waste, operate transparently, and support regenerative systems that give back to soil, water, and community.

Limitation of Liability

To the extent permitted by law, HEMPIRE Collective Pty Ltd is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
Nothing in these Terms limits your rights under the Australian Consumer Law, including your right to remedies for faulty goods.

Privacy and Data Protection

Your privacy is important to us. Any personal information collected (such as name, address, and email) is handled in accordance with our Privacy Policy and will never be sold or shared with third parties for
marketing purposes.

By using our website or signing up to our mailing list, you consent to receiving updates and offers from HEMPIRE Collective, which you can unsubscribe from at any time.

User-Generated Content

“Your Content” means any reviews, testimonials, images, or other materials you share publicly on our website or social media platforms.

By submitting or tagging us, you grant HEMPIRE Collective Pty Ltd a non-exclusive, royalty-free licence to use this content for marketing or promotional purposes (for example, reposting your tagged images), while crediting you appropriately.

Variation of Terms

We may update these Terms periodically to reflect changes in law, business operations, or our sustainability practices.

Updates will take effect immediately upon publication.
Severability If any clause of these Terms is found to be unlawful or unenforceable, that clause will be removed
without affecting the remaining provisions.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.

The trademark HEMPIRE® is registered under Australian trademark law and protected accordingly.

Any disputes shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.

Mobile Terms Of Service

The HEMPIRE mobile message service (the “Service”) is operated by HEMPIRE (“HEMPIRE”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to HEMPIRE’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of HEMPIRE through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with HEMPIRE. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to HEMPIRE or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other HEMPIRE mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to HEMPIRE or email info@hempirecollective.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Us

For any questions or concerns regarding these Terms, please contact us at:
info@hempirecollective.com.au